Shipping policy
Shipping
At NUMY, we offer discreet shipping for all our orders, so you can receive your package in total privacy. We aim to process your order as quickly as possible, but please note that delivery times may vary depending on the product and your location.
| Region | Shipping Time |
|---|---|
| Europe | 4–8 business days |
| International | 3–7 business days |
Please note these are estimated delivery times and may vary slightly. For international shipments, customs duties and taxes may apply. NUMY is not responsible for these charges and cannot control the customs process in each country. Customers are responsible for paying these fees. If a package is refused by the customer or held at customs, unfortunately we cannot offer refunds.
Choose Insured Shipping and get full coverage for loss or damage during transit.
If you have any questions about your order, feel free to contact us at info@mynumy.com.
Order Status
Once your order has shipped, you’ll receive an email from us with a tracking number. You can use this number to check your shipment status. Please note it may take up to 24 hours for tracking information to become available.
If you haven’t received your order within 10 days after your shipping confirmation, please contact us at info@mynumy.com with your name and order number, and we’ll sort it out for you.