Privacy policy

Last updated: 24-7-2025

This Privacy Policy describes how NUMY, operated by mynumy.com, collects, uses and discloses your personal information when you visit our site, use our services or make a purchase through mynumy.com (the "Site") or otherwise communicate with us (collectively, the "Services"). Our registered office is located at:

Please read this Privacy Policy carefully. By using the Services, you agree to the collection, use and disclosure of your information as described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect personal information about you from various sources, as set out below. The information we collect and use varies depending on how you communicate with us.

In addition to the specific uses described below, we may use information we collect about you to communicate with you, provide the Services, comply with applicable legal obligations, enforce applicable terms of service, and protect the Services, our rights, and the rights of our users or others.

What Personal Information We Collect

The types of personal information we collect about you depend on how you interact with our Site and use our Services. When we use the term "personal information", we refer to information that identifies you, relates to you, describes you or can be associated with you. The following sections describe the categories and specific types of personal information we collect.

Information We Collect Directly from You

Information that you provide to us directly through our Services may include:

  • Basic contact information, such as your name, address, telephone number and email address.
  • Order information, such as your name, billing address, shipping address, payment confirmation, email address and telephone number.
  • Account information, such as your username, password and security questions.
  • Shopping information, such as the items you view, place in your shopping cart or add to your wishlist.
  • Customer service information, including information you choose to include in your communications with us, for example when you send a message through the Services.

Some features of the Services require you to provide us directly with certain information about yourself. You may choose not to provide this information, but doing so may mean that you cannot use or access these features.

Information we collect through cookies

We automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels and similar technologies ("Cookies"). Usage Data may include information about how you access and use our Site and your account, including device and browser information, information about your network connection, your IP address and other information relating to your interaction with the Services.

Information we obtain from third parties

We may obtain information about you from third parties, including suppliers and service providers that collect information on our behalf, such as:

  • Companies that support our Site and Services, such as Shopify.
  • Our payment processors, which collect payment information (e.g., bank account, credit or debit card information, billing address) to process your payment and fulfil your orders and provide you with the products or services you have requested, in order to perform our contract with you.
  • When you visit our Site, open or click on links in emails we send you, or interact with our Services or advertisements, we, or third parties with whom we work, may automatically collect certain information using online tracking technologies such as pixels, web beacons, software development kits, third-party libraries and cookies.

Information we obtain from third parties will be handled in accordance with this Privacy Policy. We are not responsible or liable for the accuracy of the information provided to us by third parties and are not responsible for the policies or practices of third parties. For more information, see the section below, Third-Party Websites and Links.

How we use your personal information

  • Delivery of products and services. We use your personal information to provide you with the Services in order to perform our contract with you, including processing your payments, fulfilling your orders, sending notifications related to your account, purchases, returns, exchanges or other transactions, creating, maintaining and managing your account, arranging shipping, facilitating any returns and exchanges, and enabling you to post reviews.
  • Marketing and advertising. We use your personal information for marketing and promotional purposes, such as sending marketing, advertising, and promotional communications by email, text message, or post, and showing you advertisements for products or services. This may include using your personal information to better tailor the Services and advertisements on our Site and other websites.
  • Security and fraud prevention. We use your personal information to detect, investigate, or take action regarding potentially fraudulent, illegal, or harmful activity. If you choose to use the Services and create an account, you are responsible for keeping your account details secure. We strongly recommend that you do not share your username, password, or other access credentials with others. If you believe that your account has been compromised, please contact us immediately.
  • Communicating with you. We use your personal information to provide customer service and improve our Services. This is in our legitimate interest to serve you, provide you with effective services, and maintain our business relationship with you.

Cookies

Like many websites, we use Cookies on our Site. For specific information about the Cookies we use in connection with supporting our store through Shopify, see https://www.shopify.com/legal/cookies. We use Cookies to improve our Site and Services (including to remember your actions and preferences), conduct analytics, and better understand how users interact with the Services (in our legitimate interest to administer, improve, and optimize the Services). We may also allow third parties and service providers to use Cookies on our Site to better tailor the services, products, and advertisements on our Site and other websites.

Most browsers accept Cookies by default, but you can choose to set your browser to delete or reject Cookies through its settings. Please note that deleting or blocking Cookies may negatively affect your user experience and may cause some of the Services, including certain features and general functionality, to work incorrectly or no longer be available. Blocking Cookies may also not fully prevent how we share information with third parties, such as our advertising partners.

How We Disclose Personal Information

Under certain circumstances, we may disclose your personal information to third parties for legitimate purposes as set out in this Privacy Policy. These circumstances may include:

  • With vendors or other third parties that provide services on our behalf (e.g., IT management, payment processing, data analytics, customer service, cloud storage, fulfillment, and shipping).
  • With business and marketing partners, including Shopify, to provide you with services and advertisements. We use Shopify to support personalized advertising through third-party services. Our business and marketing partners use your information in accordance with their own privacy notices.
  • When you direct or request us to disclose certain information to third parties, for example, to ship products to you or through your use of social media widgets or login integrations, with your consent.
  • With our affiliates or within our corporate group, in our legitimate interest in operating a successful business.
  • In connection with a business transaction, such as a merger or bankruptcy; to comply with applicable legal obligations (including responding to subpoenas, search warrants, and similar requests); to enforce applicable terms of service; and to protect the Services, our rights, and the rights of our users or others.

During the past 12 months, we have disclosed the following categories of personal information and sensitive personal information (indicated by *) about users for the purposes set out in “How We Collect and Use Your Personal Information” and “How We Disclose Personal Information”:

Categories of Personal Information

  • Identifiers, such as basic contact details and certain order and account information.
  • Commercial information, such as order information, shopping information, and customer service information.
  • Internet or other similar network activity, such as Usage Data.

Categories of Recipients

  • Vendors and third parties that provide services on our behalf (such as internet service providers, payment processors, distribution partners, customer service partners, and data analytics providers).
  • Business and marketing partners.
  • Affiliates.

We do not use or disclose sensitive personal information for the purpose of inferring characteristics about you.

We have “sold” and “shared” personal information (as those terms are defined under applicable law) during the past 12 months for the purpose of carrying out advertising and marketing activities, as described below:

Categories of Personal Information

  • Identifiers, such as basic contact details and certain order and account information.
  • Commercial information, such as information about products or services purchased and shopping information.
  • Internet or other similar network activity, such as Usage Data.

Categories of Recipients

  • Business and marketing partners.

User-Generated Content

The Services may enable you to post product reviews and other user-generated content. If you choose to submit user-generated content in a public area of the Services, that content will be public and accessible to everyone.

We do not control who has access to information you make available to others, and cannot guarantee that parties with access to such information will respect your privacy or keep it secure. We are not responsible for the privacy or security of information you disclose, or for the accuracy, use, or misuse of information you disclose or receive from third parties.

Third-Party Websites and Links

Our Site may contain links to websites or other online platforms operated by third parties. If you follow links to sites that are not affiliated with or operated by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on those sites. Information you provide in public or semi-public locations, including information you share on third-party social networking platforms, may also be visible to other users of the Services and/or users of those third-party platforms, without limitation on its use by us or by a third party. Our inclusion of such links does not, in itself, imply endorsement of the content on such platforms or of their owners or operators, unless otherwise stated on the Services.

Age Restrictions

NUMY’s Services are intended solely for individuals aged 18 and over. We do not knowingly collect personal information from individuals under 18. If you are under 18, we kindly ask that you do not use the Services or seek access to our Site.

Security and Retention of Your Information

Please note that no security measure is perfect or impenetrable, and we cannot guarantee “perfect security.” Furthermore, information you send to us may not be secure during transmission. We recommend that you do not use insecure channels to send sensitive or confidential information to us.

How long we retain your personal information depends on various factors, such as whether we need the information to maintain your account, provide the Services, comply with legal obligations, resolve disputes, or enforce other applicable contracts and policies.

Your Rights and Choices

Depending on where you live, you may have some or all of the rights below with respect to your personal information. However, these rights are not absolute, may apply only under certain circumstances, and in some cases we may deny your request as permitted by law.

  • Right of Access / Notice. You may have the right to request access to personal information we retain about you, including details regarding the ways in which we use and share your information.
  • Right to Deletion. You may have the right to request that we delete personal information we retain about you.
  • Right to Correction. You may have the right to request that we correct inaccurate personal information we retain about you.
  • Right to Data Portability. You may have the right to receive a copy of the personal information we retain about you and to request that we transfer it to a third party under certain circumstances and subject to certain exceptions.
  • Right to Opt Out of Sale or Sharing or Targeted Advertising. You may have the right to ask us not to “sell” or “share” your personal information or to opt out of the processing of your personal information for purposes considered “targeted advertising,” as defined in applicable privacy laws. Please note that if you visit our Site with the Global Privacy Control opt-out preference signal enabled, depending on where you are located, we will automatically treat this as a request to opt out of the “sale” or “sharing” of information for the device and browser you use to visit the Site.
  • Right to Limit the Use and Disclosure of Sensitive Personal Information and/or Opt Out. You may have the right to ask us to limit our use and/or disclosure of sensitive personal information to only what is necessary to provide the Services or deliver the goods that a reasonable average person would expect.
  • Restriction of Processing. You may have the right to ask us to stop or restrict the processing of personal information.
  • Withdrawal of Consent. Where we rely on your consent to process your personal information, you may have the right to withdraw that consent.
  • Appeal. You may have the right to appeal our decision if we refuse to process your request. You may do so by responding directly to our denial.
  • Communication Preferences Management. We may send you promotional emails, and you may unsubscribe from receiving these emails at any time by using the unsubscribe option displayed in the emails we send you. If you unsubscribe, we may still send you non-promotional emails, such as those about your account or orders you have placed.

You may exercise these rights at the locations indicated on our Site or by contacting us using the contact details below.

We will not discriminate against you for exercising these rights. We may need to collect information from you to verify your identity, such as your email address or account information, before substantively responding to the request. In accordance with applicable law, you may designate an authorized representative to submit requests on your behalf to exercise your rights. Before we accept such a request from a representative, we will require the representative to provide evidence that you have authorized them to act on your behalf, and we may ask you to verify your identity directly with us. We will respond to your request in a timely manner as required by applicable law.

We use Shopify’s advertising services, such as Shopify Audiences, to personalize the advertisements you see on third-party websites. To limit Shopify merchants that use these advertising services from using your personal information for such services, you can https://privacy.shopify.com/en visits.

Complaints

If you have complaints about how we process your personal information, please contact us using the contact details below. If you are not satisfied with our response to your complaint, depending on where you reside, you may have the right to appeal our decision by contacting us using the contact details below, or to lodge your complaint with your local data protection authority.

International Users

Please note that we may transfer, store, and process your personal information outside the country where you reside, including the United States. Your personal information will also be processed by personnel and third-party service providers and partners in these countries.

If we transfer your personal information from Europe, we will rely on recognized transfer mechanisms such as the European Commission’s Standard Contractual Clauses, or equivalent contracts issued by the relevant competent authority in the UK, unless the data transfer is to a country that provides an adequate level of protection.

Contact

If you have questions about our privacy practices or this Privacy Policy, or if you wish to exercise any rights available to you, please email us at info@mynumy.com.

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