Privacy policy

Last Updated: July 29, 2024

This Privacy Policy describes how NUMY, operated by Dolinsky Digital Limited with company registration number 72243599, collects, uses, and discloses your personal information when you visit our site, use our services, or make a purchase through mynumy.com (the “Site”) or otherwise interact with us (collectively, the “Services”). Our registered office is located at:

Dolinsky Digital Limited
Bayfield Building
2301, 99 Hennessy Road
Wan Chai, Hong Kong

Please read this Privacy Policy carefully. By using the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use the Services.

Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the updated Privacy Policy on the Site, update the “Last Updated” date, and take any other steps required by applicable law.

How We Collect and Use Your Personal Information
To provide the Services, we collect personal information about you from various sources as outlined below. The type of information we collect depends on how you interact with us. In addition to the specific purposes listed below, we may use the information we collect to communicate with you, deliver the Services, comply with legal obligations, enforce applicable terms, and protect the Services, our rights, and the rights of others.

Personal Information We Collect

Information You Provide Directly
Information you provide through our Services may include:

  • Basic contact details such as your name, address, phone number, and email.

  • Order information like billing/shipping address, payment confirmation, and phone number.

  • Account details such as username, password, and security questions.

  • Shopping details including items viewed, added to cart, or added to wishlist.

  • Customer support information, such as messages you send via the Services.

Some features of the Services may require you to provide certain personal information. You may choose not to provide this information, but doing so may limit your ability to use those features.

Information Collected via Cookies
We automatically collect certain data about your interaction with the Services (“Usage Data”) through cookies, pixels, and similar technologies (“Cookies”). Usage Data may include how you access and use the Site, your device and browser info, IP address, network connection details, and interactions with the Services.

Information from Third Parties
We may receive information from third parties such as:

  • Service providers supporting our Site and Services (e.g., Shopify).

  • Payment processors collecting payment information to fulfill your order.

  • Third-party analytics and advertising partners.

Information obtained from third parties will be handled in accordance with this Privacy Policy. We are not responsible for the accuracy or practices of third parties. For more details, see the section “Third-Party Websites and Links.”

How We Use Your Personal Information

  • To Deliver Services: We use your information to process payments, fulfill orders, manage your account, facilitate returns, and allow product reviews.

  • Marketing and Advertising: We may use your information to send promotional emails or display tailored ads.

  • Security and Fraud Prevention: Your information helps us detect, investigate, and respond to suspicious or harmful activity. Keep your login details secure.

  • Customer Support: We use your data to respond to inquiries and improve our Services.

Cookies
We use cookies to enhance your experience, perform analytics, and deliver tailored content. For more details on cookies used via Shopify, see Shopify's Cookie Policy. You can manage your cookie preferences via your browser settings. Blocking cookies may impact your experience on the Site.

How We Disclose Your Personal Information
We may disclose your information in the following scenarios:

  • To vendors providing services on our behalf (e.g., payment processors, fulfillment centers).

  • To business and marketing partners, including Shopify.

  • When directed by you, such as using social media integrations.

  • Within our corporate group for operational purposes.

  • As required by law or during a business transaction (e.g., merger, bankruptcy).

In the past 12 months, we have disclosed the following categories of personal information for these purposes:

  • Identifiers (e.g., contact and account details)

  • Commercial data (e.g., order and support info)

  • Internet or network activity (e.g., usage data)

Recipients include:

  • Vendors and service providers

  • Marketing and business partners

  • Affiliates

We do not use or disclose sensitive personal data to infer characteristics about you.

Sales and Sharing of Personal Information
We may have “sold” or “shared” (as defined by applicable law) the following categories of information for advertising purposes:

  • Identifiers

  • Commercial data

  • Usage data

Recipients include our marketing partners.

User-Generated Content
If you post reviews or other content on public parts of our Services, it becomes publicly accessible. We are not responsible for how others may use or share it.

Third-Party Websites and Links
Our Site may contain links to third-party websites. We are not responsible for their privacy practices. We encourage you to read their privacy policies before providing personal information.

Age Restrictions
NUMY’s Services are intended for users 18 and older. We do not knowingly collect data from minors under 18. If you are under 18, please do not use the Services.

Security and Data Retention
While we implement safeguards, no system is 100% secure. Please avoid sending sensitive data via unsecured channels. We retain data as necessary for account maintenance, legal compliance, and contractual obligations.

Your Rights and Choices
Depending on your location, you may have the following rights:

  • Access, correction, deletion, or transfer of your data.

  • Opt-out of sale/sharing of personal data or targeted advertising.

  • Limit the use of sensitive personal data.

  • Withdraw consent or restrict processing.

  • Appeal a denial of your rights request.

  • Manage communication preferences via email opt-outs.

To exercise these rights, contact us using the info below. We may need to verify your identity before processing requests.

For Shopify-related advertising preferences, visit: Shopify Privacy Portal

Complaints
If you have concerns about how we handle your data, please contact us. If you’re not satisfied with our response, you may escalate to your local data protection authority.

International Users
Your data may be transferred to and processed in countries outside your residence, including the U.S. When transferring data from Europe, we rely on Standard Contractual Clauses or other approved mechanisms.

Contact
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:
info@mynumy.com