Privacy policy

Last updated: 24-7-2025

This Privacy Policy explains how NUMY, operated by mynumy.com, collects, uses, and discloses your personal information when you visit our site, use our services, make a purchase through mynumy.com (the "Site"), or otherwise interact with us (together, the "Services").

Dolinsky Digital Limited is the data controller responsible for your personal information.

Registered Office:

2301, Bayfield Building

99 Hennessy Road

Wan Chai

Hong Kong

Company Registration Number: 72243599

Please read this Privacy Policy carefully. By using the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use the Services.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the updated Privacy Policy on the Site, update the "Last Updated" date, and take any other steps required by applicable law.

How we collect and use your personal information

To provide the Services, we collect personal information about you from various sources, as described below. The information we collect and use depends on how you interact with us.

In addition to the specific purposes below, we may use the information we collect about you to communicate with you, provide the Services, comply with applicable legal obligations, enforce relevant terms of service, and protect the Services, our rights, and the rights of our users or others.

What personal information we collect

The types of personal information we collect about you depend on how you interact with our Site and use our Services. When we say "personal information," we mean information that identifies you, relates to you, describes you, or can be linked to you. The following sections outline the categories and specific types of personal information we collect.

Information we collect directly from you

Information you provide directly to us through our Services may include:

Basic contact details like your name, address, phone number, and email address.
Order information such as your name, billing address, shipping address, payment confirmation, email address, and phone number.
Account information such as your username, password, and security questions.
Shopping information such as items you view, add to your cart, or save to your wishlist.
Customer service information, including anything you choose to share in your communications with us, for example when you send a message through the Services.

Some features of the Services require you to provide us with certain information about yourself directly. You can choose not to provide this information, but that may mean you won't be able to use or access those features.

Information we collect through cookies

We automatically collect certain information about your interaction with the Services ("Usage Data"). We may use cookies, pixels, and similar technologies ("Cookies") for this. Usage Data may include information about how you access and use our Site and your account, including device and browser details, network connection information, your IP address, and other information related to your interaction with the Services.

Information we obtain from third parties

We may obtain information about you from third parties, including vendors and service providers who collect information on our behalf, such as:

Companies that support our Site and Services, such as Shopify.
Our payment processors, who collect payment information (e.g., bank account, credit or debit card details, billing address) to process your payment, fulfill your orders, and provide you with the products or services you've requested, in order to fulfill our contract with you.
When you visit our Site, open emails or click on the links we send you, or interact with our Services or ads, we or third parties we work with may automatically collect certain information using online tracking technologies like pixels, web beacons, software development kits, third-party libraries, and cookies.

Information we receive from third parties will be handled in accordance with this Privacy Policy. We are not responsible or liable for the accuracy of information provided to us by third parties, nor for the policies or practices of those third parties. For more details, see the section below, Third-Party Websites and Links.

How we use your personal information

Delivery of products and services. We use your personal information to provide you with the Services and fulfill our contract with you, including processing your payments, completing your orders, sending notifications related to your account, purchases, returns, exchanges, or other transactions, creating, maintaining, and managing your account, arranging shipping, handling any returns and exchanges, and allowing you to post reviews.
Marketing and advertising. We use your personal information for marketing and promotional purposes, such as sending marketing, advertising, and promotional messages by email, SMS, or mail, and to show you ads for products or services. This may include using your personal information to better tailor the Services and ads on our Site and other websites.
Security and fraud prevention. We use your personal information to detect, investigate, or take action against potentially fraudulent, illegal, or harmful activities. If you choose to use the Services and create an account, you are responsible for keeping your account details secure. We strongly recommend not sharing your username, password, or other access details with anyone. If you think your account has been compromised, please contact us right away.
Communicating with you. We use your personal information to provide customer service and improve our Services. This is in our legitimate interest to serve you, offer effective services, and maintain our business relationship with you.

Cookies

Like many websites, we use cookies on our Site. For specific information about the cookies we use in connection with supporting our store through Shopify, see https://www.shopify.com/legal/cookies. We use cookies to improve our Site and Services (including remembering your actions and preferences), to run analytics, and to better understand how users interact with the Services (in our legitimate interest to manage, improve, and optimize the Services). We may also allow third parties and service providers to use cookies on our Site to better tailor the services, products, and ads on our Site and other websites.

Most browsers accept cookies by default, but you can choose to set your browser to delete or refuse cookies through your browser settings. Please note that deleting or blocking cookies may negatively affect your user experience and could cause some of the Services, including certain features and overall functionality, to not work properly or become unavailable. Also, blocking cookies may not fully prevent us from sharing information with third parties, such as our advertising partners.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes as described in this Privacy Policy. These circumstances may include:

With vendors or other third parties who provide services on our behalf (e.g., IT management, payment processing, data analytics, customer service, cloud storage, fulfillment, and shipping).
With business and marketing partners, including Shopify, to provide you with services and ads. We use Shopify to support personalized ads with third-party services. Our business and marketing partners use your information according to their own privacy policies.
When you instruct or request us to share certain information with third parties, for example to ship products to you or through your use of social media widgets or login integrations, with your consent.
With our affiliates or within our corporate group, as part of our legitimate interest in running a successful business.
In connection with a business transaction, such as a merger or bankruptcy, to comply with applicable legal obligations (including responding to subpoenas, search warrants, and similar requests), to enforce applicable terms of service, and to protect the Services, our rights, and the rights of our users or others.

In the past 12 months, we have disclosed the following categories of personal and sensitive personal information (marked with *) about users for the purposes described in "How We Collect and Use Your Personal Information" and "How We Disclose Personal Information":

Categories of Personal Information

Identifiers like basic contact details and certain order and account information.
Commercial information like order details, shopping info, and customer service information.
Internet or other similar network activity, like Usage Data.

Categories of Recipients

Vendors and third parties who provide services on our behalf (such as internet service providers, payment processors, distribution partners, customer service partners, and data analytics providers).
Business and marketing partners.
Affiliated companies.

We do not use or disclose sensitive personal information to infer characteristics about you.

In the past 12 months, we have "sold" and "shared" personal information (as those terms are defined by applicable law) for advertising and marketing purposes, as described below:

Categories of Personal Information

Identifiers like basic contact details and certain order and account information.
Commercial information such as data about purchased products or services and shopping details.
Internet or other similar network activity, like Usage Data.

Categories of Recipients

Business and marketing partners.

User-Generated Content

The Services may let you post product reviews and other user-generated content. If you choose to submit user-generated content in a public area of the Services, that content will be public and accessible to everyone.

We don't control who can access the information you share with others, and we can't guarantee that those with access will respect your privacy or keep it secure. We're not responsible for the privacy or security of information you make public, or for the accuracy, use, or misuse of information you share or receive from third parties.

Third-Party Websites and Links

Our Site may contain links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated with or managed by us, you should review their privacy and security policies and other terms. We don't guarantee and aren't responsible for the privacy or security of those sites, including the accuracy, completeness, or reliability of information found there. Information you provide in public or semi-public areas, including what you share on third-party social networks, may also be visible to other users of the Services and/or users of those third-party platforms, without any limitation on how we or others may use it. Including such links doesn't mean we endorse the content on those platforms or their owners or operators, unless otherwise stated in the Services.

Age Restrictions

NUMY's Services are only for people aged 18 and over. We don't knowingly collect personal information from anyone under 18. If you're under 18, please don't use the Services or try to access our Site.

Security and Retention of Your Information

Please note that no security measure is perfect or impenetrable, and we can't guarantee "perfect security." Also, information you send to us may not be secure while it's being transmitted. We recommend not using insecure channels to send us sensitive or confidential information.

How long we keep your personal information depends on several factors, like whether we need it to maintain your account, provide the Services, meet legal obligations, resolve disputes, or enforce other applicable contracts and policies.

Your Rights and Choices

Depending on where you live, you may have some or all of the rights below regarding your personal information. However, these rights are not absolute, may only apply in certain circumstances, and in some cases we may deny your request as permitted by law.

Right to Access / Notice. You may have the right to request access to personal information we hold about you, including details about how we use and share your information.
Right to Deletion. You may have the right to request that we delete personal information we hold about you.
Right to Correction. You may have the right to request that we correct inaccurate personal information we hold about you.
Right to Data Portability. You may have the right to receive a copy of the personal information we hold about you and to request that we transfer it to a third party in certain circumstances and with certain exceptions.
Right to Opt Out of Sale, Sharing, or Targeted Advertising. You may have the right to ask us not to "sell" or "share" your personal information, or to opt out of processing your personal information for purposes considered "targeted advertising" under applicable privacy laws. Please note, if you visit our Site with the Global Privacy Control opt-out preference signal enabled, depending on your location, we will automatically treat this as a request to opt out of the "sale" or "sharing" of information for the device and browser you use to visit the Site.
Right to Limit the Use and Disclosure of Sensitive Personal Information and/or Opt Out. You may have the right to ask us to limit our use and/or disclosure of sensitive personal information to only what's necessary to provide the Services or deliver the goods that an average person would reasonably expect.
Restriction of Processing. You may have the right to ask us to stop or limit the processing of your personal information.
Withdrawal of Consent. Where we rely on your consent to process your personal information, you may have the right to withdraw that consent.
Appeal. You may have the right to appeal our decision if we refuse to process your request. You can do this by replying directly to our denial.
Managing Communication Preferences. We may send you promotional emails, and you can unsubscribe from these at any time by using the unsubscribe option in our emails. If you unsubscribe, we may still send you non-promotional emails, such as those about your account or orders you've placed.

You can exercise these rights in the designated areas on our Site or by contacting us using the details below.

We won't discriminate against you for exercising these rights. We may need to collect information from you, like your email address or account details, to verify your identity before responding to your request. As allowed by law, you can appoint an authorized representative to make requests on your behalf. Before accepting such a request, we'll require proof that you've authorized the representative, and we may ask you to verify your identity directly with us. We'll respond to your request in a timely manner as required by law.

We use Shopify's advertising services, like Shopify Audiences, to personalize the ads you see on third-party websites. To limit how Shopify merchants using these services use your personal information, you can https://privacy.shopify.com/en visit.

Complaints

If you have complaints about how we handle your personal information, please contact us using the details below. If you're not satisfied with our response, you may, depending on where you live, have the right to appeal our decision by contacting us again, or file a complaint with your local data protection authority.

International Users

Please note that we may transfer, store, and process your personal information outside the country where you live, including the United States. Your personal information may also be processed by staff, third-party service providers, and partners in these countries.

If we transfer your personal information from Europe, we will rely on recognized transfer mechanisms such as the European Commission's Standard Contractual Clauses, or equivalent contracts issued by the relevant UK authority, unless the data is transferred to a country that provides an adequate level of protection.

Dolinsky Digital Limited is the contracting party and data controller responsible for all processing of personal information via the Site.

Contact

If you have any questions about our privacy practices or this Privacy Policy, or if you want to exercise any of your available rights, you can contact us:

NUMY / Dolinsky Digital Limited